Warranty Information for Your LabelOn™ Labeling Machine
We appreciate your trust in choosing our LabelOn™ Labeling Applicator Machine to meet your labeling needs. As part of our commitment to delivering high-quality products and exceptional customer satisfaction, we provide you with comprehensive warranty coverage for your peace of mind.
Warranty Coverage:
Your LabelOn™ Labeler Machine is covered by a [X]-year warranty from the date of purchase. This warranty ensures that your machine is free from defects in materials and workmanship under normal use.
What’s Covered:
During the warranty period, we will repair or replace, at our discretion, any defective parts or components of your labeling machine. This includes all necessary replacement parts necessary and remote video service calls to help you, or your technician, bring your machine back to its optimal operating condition.
Exclusions:
It’s important to note that the warranty does not cover damage resulting from:
- Misuse or Neglect: Any use of the machine not in accordance with the provided user manual or normal usage guidelines.
- Unauthorized Repairs or Modifications: Any attempt to repair or modify the machine by unauthorized personnel may void the warranty.
- External Factors: Damage caused by external factors such as power surges, natural disasters, or accidents.
- Normal Wear and Tear: The warranty does not cover components that are subject to normal wear and tear, including but not limited to belts, blades, and rubber parts.
Making a Warranty Claim:
In the event that your labeling machine requires warranty service, please follow these steps:
- Contact Customer Support: Reach out to our dedicated customer support team through our Service Assistance Web Page and Choose from the list options that suits you best.
- Provide Information: Be prepared to provide your product’s serial number, purchase date, and a detailed description of the issue you’re experiencing.
- Assessment and Resolution: Our customer support team will guide you through a preliminary assessment and, if necessary, provide instructions for the repair or replacement.
Our Commitment to You:
At LabelOn™, we stand behind the quality of our labeling machines. Our commitment to delivering reliable and efficient products is reflected in the comprehensive warranty coverage we provide. We understand the importance of minimizing downtime, and our warranty service is designed to address any unexpected issues promptly.
Thank you for choosing LabelOn™ for your labeling needs. We are confident that your Labeling Machine will exceed your expectations, and our warranty ensures that you can label with confidence.
If you have any questions or concerns regarding your warranty, please do not hesitate to contact our customer support team.