Start the conversation that suits your needs
Every labeling line and packaging setup is unique. Here, we invite you to select a session that best fits your current situation — whether it’s a quick check-in, detailed technical support, or a strategic consultation. We approach every interaction with curiosity and care, helping you understand options before making decisions.
Quick Technical Support
LabelOn™ – Free Out of Warranty Service / Inspection
10-Minute Remote Video Call
Free
- Ideal for a fast, no-pressure check-in
- Perfect for minor questions or initial troubleshooting
- Free and designed to help you clarify next steps
Senior Engineer Guidance
LabelOn™ – Senior Engineer
One-Hour Block Video Call
US$240 – Best for Older Machines
- For older or second-hand LabelOn™ machines
- Deep technical review by a senior engineer
- Guidance on repairs, upgrades, or operational issues
Service & Maintenance Calls
LabelOn™ – Service Call
One-Hour Block
US$120 or Warranty
- Routine maintenance or repair sessions
- Covers machines still under warranty
- Focus on keeping your labeling line running efficiently
Optimizing Performance
LabelOn™ – Service Call
One-Hour Block – Video Call
US$120
- Training, Maintenance or Service
- This improves business management by shifting machine training, maintenance, and service from reactive urgency to proactive importance.”
Strategic Packaging Consultation
Packaging Strategy & Consultation
Zoom Meeting – One Hour Block
US$400
- Led by Ben Bornstein, CEO, with over 30 years of experience
- Strategic guidance to improve operational efficiency, cost control, and material performance
- Examines packaging decisions in the context of workflows, consumables, and business outcomes
- Where appropriate, connects clients with industry contacts for next steps
Strategic Packaging Consultation Introduction
Packaging Strategy & Consultation
Zoom Meeting – 10 minutes
Free
- Inquire about Consultation Services
- Strategic guidance to improve operational efficiency, cost control, and material performance
- Examines packaging decisions in the context of workflows, consumables, and business outcomes
- Where appropriate, connects clients with industry contacts for next steps
New Machine or Consumables Inquiry
LabelOn™ – New Machine and/or Consumables Inquiry Appointment
Free – 20 Minute Call
- Explore new equipment options or consumable needs
- Ideal for early-stage discussions without commitment
- Focused on understanding what may best suit your operation
How to Choose a Session
If you’re unsure which session fits best:
- Start with a quick 10-minute call to clarify your needs
- Move to service, performance, or senior engineer sessions as needed
- Consider a strategic consultation if you want guidance that looks beyond the machine to overall packaging operations
At LabelOn™ and Adeneli Packaging, we believe good support starts with listening. Every session is designed as a collaborative conversation — to help you understand your equipment, optimize your processes, or explore strategic opportunities with confidence.